Support Plans
-
Basic Support - $99 / mo
Subscribe✅ Email support & Troubleshooting
Support via Control Panel (2–3 day response) -
Optimize – $950/mo
Subscribe✅ Monthly SEO & speed audit
✅ Image compression & optimization
✅ Minor theme tweaks
✅ Shopify app setup help
✅ Monthly maintenance report
✅ Mobile/responsive UX audits
✅ Accessibility & compliance reviews
✅ Broken link detection & fixes
✅ Monthly strategy callPriority support queue
-
Scale – $1550/mo
Subscribe✅ Monthly SEO & speed audit
✅ Image compression & optimization
✅ Minor theme tweaks
✅ Shopify app setup help
✅ Monthly maintenance report
✅ Mobile/responsive UX audits
✅ Accessibility & compliance reviews
✅ Broken link detection & fixes
✅ Product page CRO suggestions
✅ Monthly strategy call
✅ Priority support queue
✅ Shopify platform monitoring (API, theme, checkout updates)
✅ Theme upgrades
✅ Custom build support
✅ Staff onboarding & training sessions
✅ Ticket submission via Control Panel
Same day response
Add-Ons Exclusive to Premium Support:
🧩 Custom Build – Discounted Flat rate
Get a store-specific feature built by our team.
📧 Extra Email Campaign Support – Monthly rate
Need more than your plan includes? We’ll design and schedule additional emails.