Account & Billing > How to cancel subscription

How to cancel subscription

This guide outlines how to cancel a subscription for an individual workspace, as well as how to cancel an app or service completely.

Canceling Your Paid Subscription


  1. Click on your profile picture at the top right of your dashboard and then click Billing from the drop-down menu.
  2. Click Change my Plan.
  3. Ensure the Free plan is selected and click again on the Change my Plan button

Permanently deleting your Comity account


  1. Click on your profile avatar at the top right of your dashboard and then click Preferences from the drop-down menu.
  2. Select the Billing tab.
  3. Scroll down to the bottom of the page and click Cancel Subscription.
  4. This will freeze your account but keep your data. If you want to delete your data completely, go to the Profile tab and click Delete Account.